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Office Administrator/Call Representative

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JOB DESCRIPTION

Company Profile:
Eric and Jason Piekarczyk, two Bay Area natives and brothers, have built a successful  solar company based on their commitment to their community and the environment. As  dedicated family men and outdoor enthusiasts, solar energy has become a central part of their lives. They have experienced its benefits firsthand in their own homes, which has inspired them to share this joy with their neighbors.

Each brother has over 18 years of hands-on experience in the dynamic solar and  storage industry. By combining their skills and knowledge, they established a family oriented company. As a result, Synergy Power has risen to become one of the Bay  Area’s premier solar companies. Their dedication to quality and integrity has  empowered the community to gain freedom from the utility company, a reputation they  take great pride in. 

Knowledge, Skills and Abilities:

  • Experience in the solar/construction industry a plus, but willing to train.
  • Team player, enjoys working with others
  • Intermediate computer skills in using word processing software applications and online systems (MS Office)
  • Skilled in effective communication across all levels within the organization.
  • Self-Driven and able to work independently, organize work and follow through to timely completion on assignments with little to no supervision.
  • Ability to effectively prioritize tasks and other client service requests.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish a rapport and maintain effective working relationships both internal and external persons
  • Ability to follow oral and written instructions.
  • Average typing skills
  • Flexibility and adaptability to changing priorities and deadlines.

Duties and Responsibilities

  • First point of contact with incoming calls
  • Manage daily phone communication
  • Provide exceptional customer service
  • Properly direct calls and leads to correct departments
  • Resolve customer inquiries and complaints
  • Repetitive day
  • Updating information in the CRM
  • Coordinating with sales department
  • Scheduling sales appointments daily
  • Writing correspondence between customers, vendors and manufacturers
  • Proactively reaching out to customers about project updates

Compensation
Market Rates
Work Location
Remote, with occasional in office team building days and out in the field visits
Benefits

  • 401k
  • Paid time off

Job Types:
Full-time preferred
Schedule:
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Work Location:
Remote

Apply Now

Application for Office Administrator/Call Representative


Journeyman Electrician

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Synergy Power is a family owned and opreated Solar company based in Livermore. We are looking for trained Journeyman Electricians who are motivated, hard-working team members to join our installation crew in the Livermore area. Construction or solar experience required.

Job Type: Full-time, long-term

JOB RESPONSIBILITIES

  • Assist with Residential and Commercial solar installations.
  • Assist taking measurements relating to solar installations.
  • Assist determining the type of materials and tools that should be used for installation.
  • Assist in troubleshooting of solar operations.
  • Meet with building department inspectors.
  • Interact with customers daily.
  • Other duties may be assigned as needed.

QUALIFICATIONS

  • 2 years experience with roofing, solar and/or electrical installation.
  • Must have a high energy level, be self-motivated and enthusiastic.
  • Punctuality and dependability is essential.
  • Ability to work in extreme environments (example: hot sun, cold, rain).
  • Work with crew members to complete projects within established policies and procedures.
  • Maintain high levels of quality assurance and quality control with an emphasis on safety.
  • Ability to lift up to 50 lbs daily
  • Ability to work safely on rooftops with various angles and surfaces
  • Maintain a clean driving record

Experience

  • Construction Experience: 1 year (Preferred)
  • Electrical Experience: 4 years (Required)

Apply Now

Application for
Journeyman Electrician